Technical Support - Frequently Asked Question

Can I download content or serial numbers I purchase immediately through your store?

At this time, orders are not processed immediately. Because most purchases are non-refundable, we check all orders to ensure that you receive what you want. Orders are checked several times a day during business hours and irregularly during weekends and holidays.

Although you will usually receive your order within a few hours of processing, please allow up to 72 hours for processing. If you have an emergency situation and need your order as soon as possible, call us directly so we can attempt to expedite your order.

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