It is not necessary to do this every time you open Silkypix. I think the old one was corrupted after the virus scan. Once the user configuration is recreated correctly Silkypix can open correctly every time....

Problem is fixed. Just go "troubleshooting" and "initializing user configuration files" and fix the error....

When I select a preview file path. Thumbnails start to show up. Then the Stop sign also start to show up on the thumbnails. Soon it will show on all thumbnails. Sometimes the thumbnails will be come a gray pic instead.[attachment]silkypix error004.jpg[/attachment]...

Louis Wai is now ranked up to New Member... ! 7 months ago

no silkypix was open during the scan. I have few different level of silkypix ds installed. Some still works, but some does not work. The level 5 and 7 still works. but level 6 and level 8 for jpg. does not work. I already to reinstall those. but still the same. I think may be some registry item is lost after the scan. first, I need to find out ...

After scanned window 10 with malwarebyte, Silkypix does not show any thumbnails . Just get a symbol look like a monitor with a stop sign on top . What can be went wrong?[attachment]silkypix error.jpg[/attachment][attachment]silkypix error.jpg[/attachment]...

After I scanned my pc with Malwarebyte My silkypix can not show thumbnial pics after start silkypix.. It all has a symbel look like a monitor and... Show more

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